Troubleshoot Record Level Security
Why can't I locate records I know are there? Why, using the same search criteria, are my search results different from those of my colleague?
If a user does not have permission to view (Display
) a record, it won't be listed in search results.
Why does this Attachment Field display as "Restricted"?
If the Summary Data in an attachment field has been replaced with Restricted
, the current user does not have permission to view the attached record.
If the user sorts on the attachment field or includes the attachment field in a report, the field will display without any data.
Removing Edit permission to a record
Users can remove their own Edit
permission to a record, but will not be able to turn it back on again. Only another user with Edit
permission to that record will be able to reapply the Edit
permission.